FAQs

PAYMENT

How can I pay for my order?”
You can use PayPal or Credit Card to pay for your order. We accpet Credit Card through PayPal, NO PayPal account is required. Please choose “Don’t have a PayPal account?” upon checkout.

SHIPPING

[accordion-item title=”Do you ship internationally?”]
Yes, we accept all international orders.
[/accordion-item]

[accordion-item title=”How long does shipping take?”]
From the time your order is placed, it takes 10-14 business days for international airmail or 3-5 business days for EMS Shipping to have it delivered to your address.   Some destinations may take a bit longer time for delivery.
[/accordion-item]

[accordion-item title=”Will my package be delivered to my mailing address?”]

Product will arrive at your mailing address except no one there, then the postman will re-arrange delivery time or leave you a note to arrange pick up at local post office.

[/accordion-item]
[/accordion]
[/full_column]

[empty_separator top_space=”20px” bottom_space=”20px”]

[full_column]
[accordion title=”CUSTOMS AND IMPORT DUTY:” open=”0″]

[accordion-item title=”What is the cost of import duty?”]

Please check with your country’s customs office to determine what these additional costs will be prior to buying.

[/accordion-item]

[accordion-item title=”Who is responsible for import duty?”]

Import duties, taxes and charges are not included in the item price or shipping charges.  These charges are the buyer’s responsibility.

[/accordion-item]
[/accordion]
[/full_column]

[empty_separator top_space=”20px” bottom_space=”20px”]

[full_column]
[accordion title=”RETURN” open=”0″]

[accordion-item title=”Can i return the product for exchange or refund?”]

Yes, you can send it back to us for exchange or refund within 14 days.  Shipping fee is not refundable except the product itself is defective.

[/accordion-item]

[accordion-item title=”What should i do if the product is defective or damage upon arrival?”]

All our products will be tested before shipping. If the product is defective, we will responsible for return shipping fee and send you replacement at the time the product is returned.

[/accordion-item]
[/accordion]
[/full_column]

[empty_separator top_space=”20px” bottom_space=”20px”]

0

Leave a Reply

Your email address will not be published. Required fields are marked *